Shipping Policy

At Her Dream Doll, we prioritize the efficient and reliable delivery of our beauty products to ensure customer satisfaction. Understanding the importance of timely shipping, we have established a comprehensive shipping policy that outlines the procedures and expectations for our customers.

All orders are processed within 1-3 business days. This timeframe allows us to ensure that each product is carefully inspected and packaged to maintain quality standards. Orders placed on weekends or holidays will be processed on the next business day.

We offer various shipping options to accommodate different needs. Standard shipping typically takes 5-7 business days, while expedited shipping options are available for those requiring faster delivery. It is important to note that shipping times may vary based on the destination and external factors such as weather conditions or carrier delays.

Shipping costs are calculated at checkout based on the weight of the items and the selected shipping method. Customers can view the estimated shipping fees before finalizing their purchase. We strive to provide competitive rates while ensuring the safe delivery of our products.

For international orders, additional customs fees or duties may apply, which are the responsibility of the customer. We recommend checking with local customs regulations to understand any potential charges that may be incurred upon delivery.

In the event of a shipping issue, such as a lost or damaged package, customers are encouraged to contact our customer service team within 14 days of the expected delivery date. We will work diligently to resolve the issue and ensure that our customers receive their orders in a timely manner.

We appreciate your understanding and cooperation regarding our shipping policy. Our commitment to quality and customer satisfaction drives us to continuously improve our shipping processes and provide a seamless shopping experience.